Closing a Strong 2024 – A message from CEO Luke Symons
This past year was a journey of innovation and dedication, and I'm incredibly proud of the milestones we've achieved, always keeping our members' best interests at the heart of everything we do.
This year, we took significant steps to enhance the way we serve and engage with our members. We upgraded our website, launched a new mobile app, and achieved a 95% customer satisfaction score for our personalised 1:1 consultations. This underpins our commitment to keeping members informed and empowered – ensuring they are supported every step of their super journey.
Hear from Luke Symons
Hear from our CEO, Luke Symons, as he shares a special message with members ahead of the holiday season!
Investment Performance
legalsuper’s MySuper Balanced option, where the majority of our members are invested, recorded a net return of 8.02% for the year ended 30 June 2024 – a result that continued our record of delivering above our investment performance goal of CPI +3% over the past 10 years and also continued our record of outperforming the SuperRatings median over the past 3, 5 and 10 years. 1
Additionally, our legalsuper MySuper Balanced Option proudly ranked in the top quartile of SuperRatings' All Funds performance table in the first four months of this financial year to 31st October, 2024.2
Insurance Award
legalsuper was awarded the 2025 SuperRatings Best Default Insurance Award for the second year in a row, which highlights our ongoing commitment to offering insurance solutions that meet the unique needs of our members.
Administration Fee Reduction
We have a genuine commitment to placing members first and as part of that we continually work to reduce fees. We are pleased to announce a reduction of more than 23% in the weekly administration fees from $1.30 per week to 99 cents per week effective from 30th November 2024.
Annual Members' Meeting
Thank you to everyone who joined us for legalsuper's Annual Members' Meeting. Our Chair Kirsten Mander, and CEO Luke Symons provided key updates on legalsuper's performance and ongoing activities, sharing an exciting outlook for the year ahead.
Leadership and Transformation
We’ve strengthened our executive team by leveraging the extensive expertise of leaders from across the financial services industry. Their leadership and experience are propelling our dedication to outstanding member services and innovative retirement solutions. I’m truly grateful to have such an exceptional group of leaders as part of the legalsuper team, driving our mission forward.
As we step into 2025, we remain committed to delivering exceptional member services, strong investment performance, and innovative products. With optimism for the future, we look forward to keeping you informed about the positive developments ahead.
On behalf of all of us at legalsuper I wish you a safe and happy holiday season.
1 MySuper Balanced return to 31/06/2024 and is net of all tax and fees except the administration fee.
2 MySuper Balanced return to 31/10/2024 and is net of all tax and fees except the administration fee
This information does not take into account your objectives, financial situation or needs. You should obtain and read the relevant legalsuper Product Disclosure Statement (PDS) and Target Market Determination (TMD) before making any decision. The relevant PDS and TMD issued by legalsuper can be obtained at legalsuper.com.au or by contacting us. Past performance is not a guide to future performance.